Learn more about Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.  Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam. 
Installing and upgrading Windows VistaIdentify hardware requirements.Perform a clean installation.Upgrade to Windows Vista from previous versions of Windows.Upgrade from one edition of Windows Vista to another edition. Troubleshoot Windows Vista installation issues.
Install and configure Windows Vista drivers.Configuring and troubleshooting Post-installation system settingsTroubleshoot post-installation configuration issues.Configure and troubleshoot Windows Aero.Configure and troubleshoot parental controls.Configure Microsoft Internet Explorer.Configuring Windows security featuresConfigure and troubleshoot User Account Control.Configure Windows Defender.Configure Dynamic Security for Microsoft Internet Explorer 7.Configure security settings in Windows Firewall.Configuring network connectivityConfiguring networking by using the Network and Sharing Center.Troubleshoot connectivity issues.Configure remote access.Configuring applications included with Windows VistaConfigure and troubleshoot media applications.Configure Windows Mail.Configure Windows Meeting Space.Configure Windows Calendar.Configure Windows Fax and Scan.Configure Windows Sidebar.Maintaining and optimizing systems that run Windows VistaTroubleshoot performance issues.Troubleshoot reliability issues by using built-in diagnostic tools.Configure Windows Update.Configure data protection.Configuring and troubleshooting mobile computingConfigure mobile display settings.Configure mobile devices.Configure Tablet PC software.Configure power options.

Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab. 
Classroom Training 5117A: Installing, Configuring, Troubleshooting, and Maintaining Windows Vista (3 Days)5115AL: Installing and Configuring the Windows Vista Operating System - MODL (3 Days)5116AL: Configuring Windows Vista Mobile Computing and Applications - MODL (2 Days)
Microsoft E-Learning 10327AE: MCTS (Exam 70-620): Configuring Microsoft Windows Vista Client (28 Hours)5354BE: Configuring Windows Vista Networking and Security (10 Hours)5347BE: Installing and Configuring Windows Vista (12 Hours)5103BE: Upgrade Skills to Configure Windows Vista (16 Hours)
Microsoft Press Books MCTS Self-Paced Training Kit (Exam 70-620): Configuring Microsoft Windows Vista Client
Practice Tests MeasureUp(Measureup.com)Self Test Software(Selftestsoftware.com)
 
 
Microsoft Online ResourcesWindows Vista –  Learning Portal: Find special offers and information on training and certification.Product information: Visit the Windows Vista Web site for detailed product information.Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies.TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.

Have Questions? For advice about training and certification, connect with peers: Visit the training and certification forumFor questions about a specific certification, chat with a Microsoft Certified Professional (MCP): Visit our MCP newsgroupsTo find out about recommended blogs, Web sites, and upcoming Live Meetings on popular topics, visit our community site: Visit the Microsoft Learning community

This Technical Specialist (TS) exam, Exam 70-620: TS: Windows Vista, Configuring, became available in January 2007. This exam is available in English, Brazilian Portuguese, Chinese [Simplified], Chinese [Traditional], French, German, Italian, Japanese, Korean, Russian, and Spanish.
 
Audience Profile
Candidates for Exam 70-620: TS: Windows Vista, Configuring, should have at least one year of experience in the IT field. They typically provide phone support at the tier-1 or tier-2 level in a wide range of environments, including retail stores and the medium-sized organization or enterprise environment.
Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.
Credit Toward Certification
When you pass Exam 70-620: TS: Configuring Microsoft Windows Vista Client, you complete the requirements for the following certification(s):
?Microsoft Certified Technology Specialist (MCTS): Windows Vista, Configuration
Exam 70-620: TS: Configuring Microsoft Windows Vista Client: counts as credit toward the following certification(s):
?Microsoft Certified IT Professional (MCITP): Consumer Support Technician
?Microsoft Certified IT Professional (MCITP): Enterprise Support Technician
?Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003 and Microsoft Windows 2000
?Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003 and Microsoft Windows 2000 Server
?Microsoft Certified IT Professional (MCITP): Enterprise Administrator
A Microsoft Certified Desktop Support Technician (MCDST) can use Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support as credit for certifications that list Exam 70-620 as a required or elective exam.